Hey Harry, the only thing I can think of would be that your Viewer version is not up to date or that your GPU drivers may need an update. If it’s an older version, you can download the latest version from here https://www.keyshot.com/viewer/ Hope that solves your problem.
What's your KeyShot Benchmark score?
Hey Karim
I think I have the most up to date version so I’ll double check my drivers. I’m also wondering if I need to run it as an administrator in case that’s blocking the download…
Appreciate the help
KeyShot Viewer 11.3.2 Benchmark Result
CPU result: (12th Gen Intel® Core™ i7-12700KF - Threads: 20) 2.88
For a better idea I think especially the GPU benchmark should run for a longer period. With the current one it seems laptops are pretty close to their desktop counterparts while that’s not really true. With a longer test throttling would have a big impact on laptops with high end GPU’s.
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Seems I needed to run the Viewer as Admin to get a score, thanks for your help
My PC is designed to run on CPU but it didn’t give me an option of trying GPU too.
KeyShot Viewer 11.3.2 Benchmark Result
CPU result: (Apple M1 Max - Threads: 10) 1.54
I’m only getting the option for a CPU test…
Here’s mine! Pretty happy with the 3900x performance! 
Wow, I did not expect my DELL mobile station would be that low 
Do I need Keyshot 11 to use Benchmark?
