Hi there!
I’m trying to build an asset library of different models. I have some that I added to my model library from a .BIP file. everything went smoothly except for when I try to add it to my new scene. It doesn’t matter what the model is but if it’s one I added myself Keyshot crashes instantly. I have no trouble adding models from the Cloud library. I followed Will Gibbons tutorial on YouTube and as far as I can tell Im doing everything correct.
thank you for any help!
Hi Austin,
Do you use the latest version 12.1.1.9? If I’m correctly there was an issue when adding some models via the library but I think it was also fixed in one of the last versions.
Windows: https://download.keyshot.com/keyshot2023/beta/keyshot_win64_2023.2_12.1.1.9.exe
Mac: https://download.keyshot.com/keyshot2023/beta/keyshot_mac64_2023.2_12.1.1.9.pkg
thanks for helping! I just updated to the newest version. Now I have the issue with only some models. even though they are imported and downloaded the exact same way from the same place.
Not sure if allowed/possible but maybe you can share a model or link to a model. I mostly import models without using the library so I haven’t experienced any issues but I can try if I see something odd.