Hi,
We used to use NX2007 with the Keyshot 11 plugin and had no issues, however as a business we need to always use the latest release of NX to take advantage of new features for additive manufacturing. We therefore needed to upgrade to NX2206 (with NX2212 waiting in the wings) and this means when using the Keyshot NX plugin, no geometry is imported for whatever reason.
Our reseller contacted Luxion direct after repeating the issue and was advised there would be a new plugin available in Oct/Nov '22, but nothing has appeared. We are paying significant subscription costs for both Keyshot and the plugin which do not work.
Our reseller has pointed us in the direction of this forum and suggested a beta version to try, but this is of Keyshot, not the plugin and therefore we donât hold out much hope (trying it right now). Is there any news on when the NX plugin will be compatible with NX2206/2212? Will it break again with further updates in the near future?
As you can imagine this is very frustrating as we are paying 1000USD+ a year for a product which is currently useless for our needs and it doesnât seem like the fix should be significant.
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Chris - Sorry for the difficulty. I think there might be some confusion about what the reseller was explaining.
The issue is that NX updates are given to us, we need to include them in a build process, test them, then include them in the next KeyShot release. Support for NX v2206 is in the next version of KeyShot, which will be released in March.
The betas are made available on this website for all Subscription users (look under " For Beta Testers") if you want to download and verify.
While I undertand your frustration, we try and turn around all import / plug-in updates as fast as we can, but we are dependent on getting those updates from the vendor and with the test and validation process the timing can fall past the ideal release target (in this case, 11.3, which is what I assume the reseller was referencing by October).
In terms of 2212, it really depends on the timing of when they deliver it to us and when our next scheduled release after that is. In general we always shoot to include it int he next KeyShot release, if possible.
Hi Derek,
Thanks for the quick response, although I donât think weâre any further forward unfortunately⌠Our reseller pointed us at the beta releases on the forum (how we arrived here) and weâve now downloaded and tested this with no luck. Thereâs no separate beta installer for a new version of the plugin, so we used the beta version (build 163) of Keyshot12 and the old plugin installer - Iâm guessing thatâs not right? Weâre happy to use a beta version until the main release, but it sounds like we also need NX plugin 1.2?
If you have a development license of Siemens NX, you should always be able to download the latest releases for testing as soon as theyâre live (NX2212 was released on 13th Dec 2022) - I feel like this is always going to be a problem for usâŚ
We have tried a variety of workarounds using ACIS/JT/IGES formats, but we canât maintain material links due to â:â in the material descriptions for the RGB values - these produce invalid .mtl filenames and so cannot automatically match the materials from the library, as you canât include â:â in library material files. We therefore have no option but to rely on âLiveLinkingâ - itâs useless without it as every scene must be started from scratchâŚ
Thanks
Chris
Hi Chris,
I just sent you a message with a download link for the KeyShot 2023 version of the NX plugin.
Dries
Hi Dries,
Perfect - it works! I will try NX2212 soon and let you know if that breaks it again as I notice itâs supposed to be continuous release from 1953 onwardsâŚ
Thanks
Chris
Glad we got it resolved. As you move forward, feel free to post questions about the upcoming timing of releases here, but as I mentioned, weâll strive to keep the turnarounds as tight as we can.
Hi Chris,
We have identified that the KeyShot 11 plugin works for NX 2007 Series, but that indeed somehow compatibility broke for 2206 Series and up.
Dries