Hi, keyshot rendering crash every 5mn without any work active. on a Mac pro 2023 Monterey.
I just install the new 2023.3 version but still unstable.
Here is the crash report,
Thanks for help
Regards,
G
Translated Report (Full Report Below)
Process: keyshot_network_manager [1045]
Path: /Applications/KeyShot 12 Network Configurator.app/Contents/MacOS/keyshot_network_manager
Identifier: keyshot_network_manager
Version: ???
Code Type: X86-64 (Native)
Parent Process: keyshot_network_manager_watchdog [819]
User ID: 501
Date/Time: 2023-11-17 11:58:00.1955 +0100
OS Version: macOS 12.7.1 (21G920)
Report Version: 12
Anonymous UUID: 8FCBA232-173F-6471-C057-64F490352605
Time Awake Since Boot: 550 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000000000000a
Exception Codes: 0x0000000000000001, 0x000000000000000a
Exception Note: EXC_CORPSE_NOTIFY
Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [1045]
VM Region Info: 0xa is not in any region. Bytes before following region: 140737487548406
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
UNUSED SPACE AT START
—>
VM_ALLOCATE 7ffffff3b000-7ffffff3c000 [ 4K] r-x/r-x SM=ALI
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libQt6Core.6.5.0.dylib 0x112460bb4 void doActivate(QObject*, int, void**) + 164
1 keyshot_network_manager 0x10df258df 0x10dbcf000 + 3500255
2 libQt6Core.6.5.0.dylib 0x112461117 void doActivate(QObject*, int, void**) + 1543
3 libQt6Core.6.5.0.dylib 0x1124778fe QSingleShotTimer::timerEvent(QTimerEvent*) + 126
4 libQt6Core.6.5.0.dylib 0x1124596f7 QObject::event(QEvent*) + 103
5 libQt6Core.6.5.0.dylib 0x112411e45 QCoreApplicationPrivate::notify_helper(QObject*, QEvent*) + 309
6 libQt6Core.6.5.0.dylib 0x112411a59 QCoreApplication::notifyInternal2(QObject*, QEvent*) + 169
7 libQt6Core.6.5.0.dylib 0x1125a323f QTimerInfoList::activateTimers() + 943
8 libQt6Core.6.5.0.dylib 0x11259ff1a QEventDispatcherUNIX::processEvents(QFlagsQEventLoop::ProcessEventsFlag) + 970
9 libQt6Core.6.5.0.dylib 0x11241a926 QEventLoop::exec(QFlagsQEventLoop::ProcessEventsFlag) + 486
10 libQt6Core.6.5.0.dylib 0x112412047 QCoreApplication::exec() + 119
11 keyshot_network_manager 0x10dbdafab 0x10dbcf000 + 49067
12 dyld 0x11386152e start + 462
Thread 1:: QNetworkAccessManager thread
0 libsystem_kernel.dylib 0x7ff81592609a poll + 10
1 libQt6Core.6.5.0.dylib 0x11259e753 qt_safe_poll(pollfd*, unsigned int, timespec const*) + 227
2 libQt6Core.6.5.0.dylib 0x11259fe56 QEventDispatcherUNIX::processEvents(QFlagsQEventLoop::ProcessEventsFlag) + 774
3 libQt6Core.6.5.0.dylib 0x11241a926 QEventLoop::exec(QFlagsQEventLoop::ProcessEventsFlag) + 486
4 libQt6Core.6.5.0.dylib 0x1125181ea QThread::exec() + 282
5 libQt6Core.6.5.0.dylib 0x1125a42f3 QThreadPrivate::start(void*) + 323
6 libsystem_pthread.dylib 0x7ff81595c4e1 _pthread_start + 125
7 libsystem_pthread.dylib 0x7ff815957f6b thread_start + 15
Thread 2:
0 libsystem_pthread.dylib 0x7ff815957f48 start_wqthread + 0
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00007ff7b232f940 rbx: 0x0000600002980053 rcx: 0x0000000000000002 rdx: 0x00007ff7b232f940
rdi: 0x0000000000000000 rsi: 0x0000000000000009 rbp: 0x00007ff7b232f920 rsp: 0x00007ff7b232f860
r8: 0x0000000112746050 r9: 0x0000000000000000 r10: 0x00000000000007fb r11: 0x00000000000000ff
r12: 0x00006000023a0600 r13: 0x00006000030acbb0 r14: 0x00007ff7b232f940 r15: 0x00000001138dc600
rip: 0x0000000112460bb4 rfl: 0x0000000000010202 cr2: 0x000000000000000a
Logical CPU: 2
Error Code: 0x00000004 (no mapping for user data read)
Trap Number: 14
Thread 0 instruction stream:
48 85 ff 74 37 48 8b 05-08 16 46 00 48 85 c0 74 H…t7H…F.H…t
2b 48 8b 73 08 48 8b 55-c0 ff d0 84 c0 74 1d 48 +H.s.H.U…t.H
8b 05 de 15 46 00 48 85-c0 74 11 48 8b 7b 68 48 …F.H…t.H.{hH
8b 75 b8 48 8b 55 c0 4c-89 f1 ff d0 48 c7 45 c8 .u.H.U.L…H.E.
00 00 00 00 4d 85 f6 48-8d 45 c8 49 0f 45 c6 48 …M…H.E.I.E.H
89 45 a8 48 8b 4b 60 48-85 c9 0f 84 cc 06 00 00 .E.H.KH........ [48]8b 41 08 48 85 c0 0f-84 bf 06 00 00 48 8b 50 H.A.H........H.P <== 10 48 85 d2 0f 84 33 06-00 00 48 8b 43 60 48 89 .H....3...H.CH.
45 98 48 85 c0 48 89 9d-58 ff ff ff 74 08 f0 ff E.H…H…X…t…
40 04 48 8b 45 98 48 8b-48 08 48 8d 51 10 48 89 @.H.E.H.H.H.Q.H.
95 50 ff ff ff 48 8b 75-c0 8d 56 01 31 ff 39 71 .P…H.u…V.1.9q
08 0f 4e d7 48 63 d2 48-c1 e2 04 48 01 ca 48 83 …N.Hc.H…H…H.
Binary Images:
0x1123a7000 - 0x1128aafff libQt6Core.6.5.0.dylib () <5c8decc3-23eb-389f-b0ee-befd96a2ff04> /Applications/KeyShot 12 Network Configurator.app/Contents/MacOS/libQt6Core.6.5.0.dylib
0x10dbcf000 - 0x10e06efff keyshot_network_manager () /Applications/KeyShot 12 Network Configurator.app/Contents/MacOS/keyshot_network_manager
0x11385c000 - 0x1138c7fff dyld () <771e1916-3a62-34cd-8488-c1021053c7fa> /usr/lib/dyld
0x7ff81591e000 - 0x7ff815955fff libsystem_kernel.dylib () <5bbc2e64-012e-34dd-8c02-41294a3d66e9> /usr/lib/system/libsystem_kernel.dylib
0x7ff815956000 - 0x7ff815961fff libsystem_pthread.dylib () /usr/lib/system/libsystem_pthread.dylib
0x0 - 0xffffffffffffffff ??? () <00000000-0000-0000-0000-000000000000> ???
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=933.8M resident=0K(0%) swapped_out_or_unallocated=933.8M(100%)
Writable regions: Total=1.6G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=1.6G(100%)
VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Activity Tracing 256K 1
Kernel Alloc Once 8K 1
MALLOC 369.2M 67
MALLOC guard page 24K 5
MALLOC_MEDIUM (reserved) 896.0M 8 reserved VM address space (unallocated)
MALLOC_NANO (reserved) 384.0M 1 reserved VM address space (unallocated)
STACK GUARD 56.0M 3
Stack 9232K 3
VM_ALLOCATE 76K 4
__DATA 60.3M 290
__DATA_CONST 12.6M 185
__DATA_DIRTY 496K 87
__FONT_DATA 4K 1
__LINKEDIT 667.5M 41
__OBJC_RO 82.9M 1
__OBJC_RW 3200K 2
__TEXT 266.4M 295
__UNICODE 592K 1
dyld private memory 1056K 3
mapped file 29.4M 5
shared memory 596K 8
=========== ======= =======
TOTAL 2.8G 1012
TOTAL, minus reserved VM space 1.5G 1012
Full Report
{“app_name”:“keyshot_network_manager”,“timestamp”:“2023-11-17 11:58:00.00 +0100”,“app_version”:"",“slice_uuid”:“e9003467-01ca-3747-9083-25017f5d322f”,“build_version”:"",“platform”:1,“share_with_app_devs”:0,“is_first_party”:1,“bug_type”:“309”,“os_version”:“macOS 12.7.1 (21G920)”,“incident_id”:“289CC635-A925-42E2-8119-4E28C90F4254”,“name”:“keyshot_network_manager”}
{
“uptime” : 550,
“procLaunch” : “2023-11-17 11:56:49.1945 +0100”,
“procRole” : “Unspecified”,
“version” : 2,
“userID” : 501,
“deployVersion” : 210,
“modelCode” : “MacPro6,1”,
“procStartAbsTime” : 481001610982,
“coalitionID” : 795,
“osVersion” : {
“train” : “macOS 12.7.1”,
“build” : “21G920”,
“releaseType” : “User”
},
“captureTime” : “2023-11-17 11:58:00.1955 +0100”,
“incident” : “289CC635-A925-42E2-8119-4E28C90F4254”,
“bug_type” : “309”,
“pid” : 1045,
“procExitAbsTime” : 552002084266,
“cpuType” : “X86-64”,
“procName” : “keyshot_network_manager”,
“procPath” : “/Applications/KeyShot 12 Network Configurator.app/Contents/MacOS/keyshot_network_manager”,
“parentProc” : “keyshot_network_manager_watchdog”,
“parentPid” : 819,
“coalitionName” : “com.luxion.keyshotnetworknode”,
“crashReporterKey” : “8FCBA232-173F-6471-C057-64F490352605”,
“responsiblePid” : 627,
“sip” : “enabled”,
“vmRegionInfo” : “0xa is not in any region. Bytes before following region: 140737487548406\n REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL\n UNUSED SPACE AT START\n—> \n VM_ALLOCATE 7ffffff3b000-7ffffff3c000 [ 4K] r-x/r-x SM=ALI “,
“isCorpse” : 1,
“exception” : {“codes”:“0x0000000000000001, 0x000000000000000a”,“rawCodes”:[1,10],“type”:“EXC_BAD_ACCESS”,“signal”:“SIGSEGV”,“subtype”:“KERN_INVALID_ADDRESS at 0x000000000000000a”},
“termination” : {“flags”:0,“code”:11,“namespace”:“SIGNAL”,“indicator”:“Segmentation fault: 11”,“byProc”:“exc handler”,“byPid”:1045},
“vmregioninfo” : “0xa is not in any region. Bytes before following region: 140737487548406\n REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL\n UNUSED SPACE AT START\n—> \n VM_ALLOCATE 7ffffff3b000-7ffffff3c000 [ 4K] r-x/r-x SM=ALI “,
“extMods” : {“caller”:{“thread_create”:0,“thread_set_state”:0,“task_for_pid”:0},“system”:{“thread_create”:0,“thread_set_state”:0,“task_for_pid”:0},“targeted”:{“thread_create”:0,“thread_set_state”:0,“task_for_pid”:0},“warnings”:0},
“faultingThread” : 0,
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“legacyInfo” : {
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